Under the Licenses section, make sure The latest desktop version of Office is listed.Method 4: Uninstall and Re-install Officeīefore trying any of the methods below, first verify your account has been assigned an Microsoft 365 apps for Enterprise license.Method 3: Clear Microsoft application passwords from macOS Keychain.Method 2: Clear Microsoft application cache files.Method 1: Signout and Signin to your Office 365 UA account.Please note the directions below are for individuals that have downloaded Office from Office 365, and are not intended for the volume-licensed edition. Mac desktop and laptop systems owned by the University of Alaska may have a volume-license edition of Microsoft Office, and not Microsoft 365 apps for Enterprise installed.
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